Privacy Policy
Effective date: 2025
This Privacy Policy describes how Manola Studio / Croatia Incoming DMC (“we”, “us”, or “our”) collects, uses, and protects personal information of visitors and users (“you”) on our website www.croatiaincoming.com.
By using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Manola Studio,
Sole proprietorship for visual design and travel agency services
Owned by Ivana Manola
Pešćinica 23, 51213 Jušići, Matulji, Croatia
OIB: 07926344732 | MBS: 98548166
Registered in the Official Register of Travel Agencies of the Ministry of Tourism and Sport of the Republic of Croatia, Registration No. 1650/2025
2. Information We Collect
We collect both personal and non-personal information that you provide or that is automatically collected while you browse our website.
Personal information may include:
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Name and surname
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Email address
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Company name (if applicable)
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Phone number
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Country of origin
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Message content or other information provided via contact forms
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Newsletter subscription information
Automatically collected information may include:
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IP address and device type
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Browser information
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Pages viewed and time spent on site (through analytics tools such as Google Analytics)
We do not intentionally collect sensitive data such as race, religion, health status, or political opinions.
3. How We Collect Information
We collect personal information when you:
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Fill out a contact or inquiry form on our website
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Subscribe to our newsletter
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Communicate with us via email or social media
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Use or interact with our website, which automatically records certain data through cookies and analytics tools
4. Why We Collect Information
We collect and process information in order to:
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Respond to your inquiries and provide requested information or services
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Maintain communication with travel partners and clients
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Send updates, newsletters, or promotional materials (only with your consent)
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Improve website performance and user experience
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Fulfill our legal obligations under Croatian and EU law
5. How We Store, Use, and Share Your Information
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to present and promote our services.
Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores your data on secure servers behind a firewall.
We do not sell, trade, or rent users’ personal information.
We may share your data only with:
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trusted third-party service providers (such as Google Analytics or email marketing platforms),
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or when required by law or regulatory authorities.
All partners who process data on our behalf comply with GDPR requirements.
6. Communication with You
We may contact you via email to:
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Respond to your inquiries
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Share information relevant to your booking or cooperation
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Send occasional newsletters and updates (only if you opted in)
You can withdraw consent to receive newsletters at any time by clicking “Unsubscribe” in our emails or contacting us directly at ivana@croatiaincoming.com.
7. Use of Cookies and Tracking Tools
Our website uses cookies to ensure optimal functionality and to analyze traffic. Cookies are small text files stored on your device.
We use:
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Necessary cookies – required for website functionality
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Analytics cookies – to track website usage (via Google Analytics)
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Functional cookies – to remember your settings and preferences
Third-party services (e.g., Google Analytics or Wix apps) may place their own cookies and follow their own privacy policies.
You can control or delete cookies through your browser settings at any time.
Learn more: Cookie Policy
8. Withdrawing Consent
If you wish to withdraw your consent for us to process your personal data, or to request deletion or correction of your data, please contact us at:
📬 or by post to: Pešćinica 23, 51213 Jušići, Matulji, Croatia
9. Privacy Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.
The “Effective date” above indicates the last update.
10. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Manola Studio / Croatia Incoming DMC
Pešćinica 23, 51213 Jušići, Matulji, Croatia